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Solution
Task One –Professional and ethical behaviours
This task requires you to consider the significance of professional and ethical behaviours for a people practitioner and the values that underpin the people practice profession.
To complete the task, you should provide a written response to each of questions below, making appropriate use of academic theory and practical examples to expand your response and illustrate key points.
- With reference to typical activities and behaviours, appraise what it means to be a ‘people professional’. (AC 1.1)
- Discuss how ethical values underpin the work of a people professional, including two examples of how ethical values might be applied in a people practice context. (AC 1.2)
- Consider the importance of people professionals being able to influence others and ensure that the ‘people practice voice’ is heard in an organisation, through informed, clear and confident communication. (AC 1.3)
- For each of the situations below (a & b), provide an example of an issue that would cause you to raise the matter to a manager (or other authority) – and describe how you would do this.
- a) where you consider something to be unethical (whether or not it is illegal),
- b) where you believe something contravenes legislation. (AC 1.4)
- Discuss two theories or models relating to the human and business benefits of people at work feeling included, valued, and fairly treated, concluding your discussion with a summary of your own view of these benefits. (AC 2.1)
- Discuss two ways in which a people professional can build inclusivity into a people practice initiative at the design stage, and two ways of checking inclusivity after a people practice initiative is implemented. (AC 2.2)
Your evidence must consist of:
- Written responses to each of the 6 instructions above.
- Approximately 2250 words in total, refer to CIPD word count policy.
- IMPORTANT NOTE: At Associate Level Referencing is mandatory – you must provide a reference where you have drawn from a secondary source; Harvard referencing is preferable. Please use the Reference box provided to record all your long references. Short references should be included within the narrative. We advise you read the guidance on how to set out your references on the Learner Hub.
- Upload the completed Learner Assessment brief, with both tasks completed, through the Assignments option in the Oakwood Learner Hub
Task one – Questions
| Appraise what it means to be a people professional. (AC 1.1)
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 400 words
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| Meaning of a Professional
Adopting the definition in Thomas and Norris (2021), a professional is a person involved in an activity/work which demand a specific education qualification, capacity development, skills and knowledge. For example, Doctors who are professionals apply medical knowledge and skills for managing people and workplace initiatives for earning living. Further, they operate under a body managing their conduct and attitudes which is evidenced by their embrace of ethics. People Professional To define the people professional, the CIPD HR Professional Map (CIPD, 2023) which is a benchmark of people practice professionals is applicable. It identify their practice as being guided by core behaviours, professional values, core and specialist knowledge. The people professionals are actively engaged in demonstrating ethics, working with mutual respect for all, providing high-level standard, integrity, assuming responsibilities, inclusive working and trust-based practiced. Further, in professional values category, this entail principles-led, evidence-based and outcomes driven. Also, in Fitzgerald (2020), people professionals are also guided by principles and belief in change. This is by relying with evidence for making decisions as opposed to reliance of anecdotes and wisdom. This is with people professionals appreciating on business (core knowledge) and people practice (specialist knowledge). The identified types of knowledge are essential for individuals and organisation development (see figure 1 summary);
Figure 1: Summary of the CIPD Profession Map Source: (CIPD, 2023) For the professional behaviours, these include; Ethical practice– People professionals are tasked with the responsibility of embracing ethics in their active operations. Ethics ensure that the organisations are operating within diff3rent principles and the embrace of values governing organisation practice and business conduct amongst the management and the employees. This is through pursuing appropriate professional standards. Valuing people– People professionals are mandated with a responsibility of balancing their priority, compassionate and fair-based support of all people working in the same business environment (CIPD, 2023). Valued people are in a position of providing more input since they feel high respect, listened to and valued by the rest. For activities, these are; L&D– People professionals are tasked with a role of implementing skills gap analysis I organisation and for designing L&D strategies to empower staff for possessing particular knowledge, skills and performance increase. This is implemented to offer relevant training courses, online learning, mentorship and development activities (CIPD, 2019). Organisation Design– This is noted in CIPD (2023) as core factor leading to the success of an organisation operations. The people professionals are tasked with a role to influence their practices and shape their results as core area in being a successful practitioner. |
| Recognise how personal and ethical values can be applied in the context of people practice. (AC 1.2)
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 300 words
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| Ethical Values Meaning
Ethical values are identified to include the moral principles guiding people professionals in various phenomenon encountered. According to CIPD (2023a), in CIPD HR Professional MAP, ethical values represent principles which are moral compass for pursuing right decisions in practice. The manner in which people practice professional achieve decision making is critical for entities since bad decisions impact reputation. Therefore, ethical values assist in making choices guided by appropriate principles and moral values. Examples of Ethical Values Integrity– This defines people professionals truthfulness to their words and activities (Leicht-Deobald et al., 2022). For my practice, integrity ensure I do not compromise my values even in an event it entail making hard decisions. In my assigned roles in different job roles, I guarantee honesty to myself, leadership, colleagues and my clients. In line with performance feedback obtained, all people note my behaviours are in alignment with my beliefs. Evidencing integrity ensure that I maintain trust-based relations while harnessing positive relations with the rest. This has assisted me in improving my overall performance which assist me in being promoted. Working inclusively– A major professional value I possess is working inclusively. According to CIPD (2023b), this ethical value include prioritising on all people interests, their need and to listen to them. In my role working in different discussions, I ensure I am listening to all individuals views and opinions and later offering constructive feedback. For example, in the course of my operations, when colleagues approach me in my functions, I make attempts in sourcing solutions for assisting them. This ethical value is important for assisting them in working in collaboration, building a high-level trust relations and achieving a common-based purpose working in a team-work basis.
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| Consider the importance of people professionals contributing to discussions in an informed, clear and confident way to influence others. (AC 1.3)
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 350 words
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| Contributing Confidently
It is a common requirement for the people practice professionals to possess the relevant courage for contributing confidently in distinct workforces. According to CIPD (2023c), in the CIPD HR Professional Map, people professionals are supposed to possess relevant professional courage for challenging resistance forms and opposition of the others. Since the discussions are comprised of various teams working in collaboration, individuals possess varying perspectives and have a likelihood of resisting/disagreeing. The people practice professionals are supposed to be courageous in speaking up in an event things are not appropriate and providing timely solutions (CIPD, 2023d). Considering my practice in my current organisation, at all times I ensure I manage group engagements/discussions where I use the confidence I possess in sharing messages to all. I similarly adopt courageous resolving of conflicts in an event individuals are in disagreement to their ideas which are provided. Informed, Clear, and Engaging Discussions Guaranteeing the existence of an informed, clear and engaging discussion represent the primary objective of entire team members. In the process of pursuing group discussions/engagement, I make sure I pursue an informed process by utilising appropriate communication skills (Grant & O’Connor, 2019). Through an embrace of confidence, this offer me with an opportunity to concisely and with clarity support all team members. Prior enrolling in a particular discussion, my considerations would entail guiding all on the group agenda by sharing text messages, group discussions and emailing all team. Further, through enhancing the courageous discussions, leverage on an effective communication has assisted me in sharing overall experience and guaranteeing their validation successfully. In order to ensure a discussion pursued is clear, I tend to integrate different factors including the volume, tone of language used, listening skills, concise summary offered, skills for presenting content and aligning a content with audience features (Lemon, 2019). I possess an elaborate understanding that all people leverage on distinct approaches of learning owing to psychological issues and cultural norms and what they expect. For the purpose of accommodating entire team’s needs, the responsibility of the people professionals entail adopting to presented content which are suitable for all people needs. This entail sharing significant language, application of high-contrast textual, summary of content and clarification of points while ensuring I listen to the communication of other teams. Considering engagement to discussions, I use the noted skill to ask questions and provide timely feedback, sharing stories and using breaks in midst of discussions in my practice. I intend to make sure all people have a chance for posing questions and gaining feedback which is timely from all. Further, by sharing experiences and giving stories is similarly a main area of coming up with discussions of high-level engagement.
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| Recognise when and how you would raise matters which conflict with ethical values or legislation. (AC1.4)
a) where you consider something to be unethical (whether or not it is illegal), b) where you believe something contravenes legislation
Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 350 words Please click the icon to access this assessment in full |
