(Solution) 5C002 Briefing paper – part two (quantitative and qualitative analysis review)

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Description

Question

In part two of your briefing paper, using the information in Table 1 and Table 2 below, you should provide examples of the types of data analysis that people practitioners use. (AC 2.1,

AC 2.2 and AC 2.3)

 

Table 1 – Performance data – (please double click on the icon to open the table)

 

 

 

Table one provides performance review judgements for employees from four departments completed across two quarters. Each individual employee’s performance outcome is indicated by one of the four criteria-based judgements below:

 

  • outstanding
  • meets set individual Key Performance Indicators
  • not quite there yet, and
  • underperforming.

 

  1. Present each department’s performance review judgements as a percentage.
  2. Those gaining ‘outstanding’ are entitled to a four percent bonus payment each quarter. Calculate the bonus due to each of these employees for each quarter and then provide an overall total cost of bonus payments for the organisation.

 

Present your findings from Table 1 using a minimum of three appropriate diagrammatical forms and make justifiable recommendations based on your evaluations.

 

The survey data presented in Table 2 has been collected from managers and employees on their views of the organisation’s approach to monitoring performance. Review the data in Table 2 and identify any patterns, themes or trends that might be occurring and present recommendations based on your findings.

 

Table 2 – Performance review survey responses from line managers and employees

 

 

 

There is no requirement to include evidence of the use of references to wider reading for

AC 2.1 and AC 2.2.

 

Solution

Briefing paper Questions

 

(AC2.1) With reference to a people practice issue, interpret analytical data using appropriate analysis tools and methods. There is NO requirement for references in this task.

Word count: Approximately 450 words

Performance Review Judgements

Departments Quarter Outstanding Meets KPIs Not quite there Underperforming
Administration 1 2/10*100=20% 2/10*100=20% 3/10*100=30% 3/10*100=30%
2 1/11*100=9.09% 3/11*100=27.3% 4/11*100=36.4% 1/11*100=9.09%
Sales 1 0/13*100=0.00% 13/13*100=100% 0/13*100=0.00% 0/13*100=0.00%
2 0/13*100=0.00% 13/13*100=100% 0/13*100=0.00% 0/13*100=0.00%
Logistics 1 4/20*100=20.00% 8/20*100=40.00% 6/20*100=30.00% 2/20*100=10.00%
2 5/20*100=25.00% 9/20*100=45.00% 4/20*100=20.00% 0/20*100=0.00%
Research & Development 1 3/10*100=30.00% 3/10*100=30.00% 1/10*100=10.00% 3/10*100=30.00%
2 5/10*100=50.00% 3/10*100=30.00% 1/10*100=10.00% 0/10*100=0.00%

Interpretation of the Data

Comparing Q1 and Q2, the admin department had met all the targets increasing from 10% in Quarter 1 to 36.36% in second quarter. This is with underperformance decreasing from 30% in quarter 1 to 9.08% in second quarter. Further, logistics department achieved targets increasing from 40% to 50% in first and second quarter respectively. This is with a decrease in underperformance from 10% to 0% in quarter 1 and 2 respectively. For department which made majority of the progress, this is in admin meeting most targets and reduced underperformance.

Bonuses Calculations

Employee name First Quarter Bonus Second Quarter Bonus
Robin Bird 4/100*£31,400=£1260.00  
Saffron Finch 4/100*£24,000=£960.00 4/10*£24,000=£960.00
Sally Rigbye 4/100*£23,750=£950.00  
Julie Chisnall 4/100*£19,500=£780.00  
Rick Lovall 4/100*£19,500=£780.00  
Gill Jamieson 4/100*£19,500=£780.00 4/100*£19,500=£780.00
Ethan Brar 4/100*£32,500=£1300.00 4/100*£32,500=£1300.00
Tasha Graham 4/100*£29,500=£1180.00  
Jennifer Frost 4/100*£29,500=£1180.00 4/100*£29,500=£1180.00
Rux Sixsmith   4/100*£23,750=£950.00
Wendy Boot   4/100*£23,750=£950.00
Jean Livesey   4/100*£26,000=£1040.00
Harrison Briggs   4/100*£32,500=£1300.00
Steve Owens   4/100*£29,500=£1180.00

From the provided calculations, the total bonus payments can be identified as including;

Quarter 1 totals- £9,170

Quarter 2 Totals- £10,410

The overall total is hence; £18,190

Interpretation of the Data

As evidenced in the bonus payments in the Q2, there has been a substantial increase in performance level. This is particularly in  the admin department where their outstanding performance had decreased from 20.00% to 9.08% in quarter 1 and 2 respectively.

Table 2 In Percentages

For line managers data, it is evident that;

·      The questions E and F evidence an increased disagreement of 88.00% and 74.00% in that order evidencing major concern by line managers.

·      Regarding Question B, 79.57% disagreed evidencing insufficient capacity development or supporting line managers

·      The results in Questions C evidence moderate confidence at 60.00% with rest of questions evidencing significant dissatisfaction

·      The positives can be evidenced as 60.00% agreeing evidencing line managers feeling confidence on their functions

Regarding employees data, the trends include;

·      The major concern include Question E and F possessing immense disagreement on the evident rates which is 88% and 74% evidencing staff dissatisfaction

·      In terms of the employees feeling on performance, they have a general dissatisfaction evidencing immense disagreement of percentages for Question E and F

·      Employees result correlating with the liner managers outcomes. This is while disagreeing with the line managers for line manager and answers from the employees evidencing significant issue

·      Work relations amongst the employees and line managers evidencing disconnection with increase dissatisfaction from staff for line manager success

·      The positives in Question C for staff  evidence 60.00% agreeing existence of positive view of line management productivity

 

 

(AC2.2) Present key findings for stakeholders from people practice activities and initiatives.

There is NO requirement for references in this task.

Word count: Approximately 250 words

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