(Solution) CIPS ROSHN Commercial Negotiation Plan-PIN

  • This was established after the post-negotiation review which brought out fundamental lessons about the supplier and our company’s negotiation pattern.
  • As for certain important aspects, we indeed secured favourable financing conditions; yet, problems arose in attempting to synchronize delivery schedules since such conditions are affected by external supply chain factors.
  • The supplier had the better BATNA and acted in a cooperative but very assertive way, and elaborated why the correct approach to negotiations is more equal.
  • Further, the experience showed how flexible one has to be, how innovative, and how it pays to be more interested in long-term partnership rather than quick profit. Therefore, it will be useful in the future to improve the techniques of negotiation, improve the knowledge about the actions of suppliers, and improve intercompany and supplier cooperation.
  • This will ensure that in future procurement negotiations; better outcomes are achieved.

Recommendations

  • ROSHN should ensure that all negotiations within the next 6 months include specific metrics for delivery timelines, quality standards, and service levels, aiming for a 90% satisfaction rate in supplier compliance with these criteria. This approach will help secure more balanced and sustainable agreements.
  • Over the next 12 months, ROSHN should develop a supplier relationship management program with bi-annual assessments to track and improve partnership quality. Target at least a 15% increase in supplier engagement scores by the end of the year to gain favorable bargaining positions during market downturns.
  • Within 1 month of each major negotiation, conduct debriefing sessions to analyze performance, identify strengths, and address weaknesses. The goal is to improve negotiation effectiveness by at least 10% in the subsequent quarter through targeted adjustments based on these evaluations.
  • Within the next 4 months, involve at least 80% of key stakeholders in sourcing strategy meetings to ensure alignment and gather input on critical decisions. This engagement aims to reduce misalignment issues by 20% within the year, resulting in smoother implementation of sourcing strategies.

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Description

Solution

 

Table of Contents

Executive Summary. 2

1.0 Introduction. 6

1.1      ROSHN Organisation. 6

1.2 Procurement/ Commercial Function. 7

1.3 Category of Spend. 8

2.0 Negotiation. 9

2.1 Negotiation Model: Bailey et al. 9

2.1.1 Preparation Stage. 10

2.1.2 Opening Stage. 21

2.1.3 Testing Phase. 22

2.1.4 Proposal Phase. 23

2.1.5 Bargain Phase. 24

2.1.6 Agreement Phase. 25

3.0 Post Negotiation Review.. 26

3.1 Conclusion. 27

3.2 Recommendations. 27

References. 29

 

 

 

 

 

 

 

 

 

 

List of Figures

Figure 1:ROSHN Vision, Mission and Objectives. 6

Figure 2: Approval Supplier List Framework Agreements. 7

Figure 3:Procurement Cycle Diagram.. 8

Figure 4: Mendelow’s Matrix. 11

Figure 5: Porter’s 5 Forces Analysis. 14

Figure 6: Kraljic Matrix. 17

 

 

List of Tables

 

Table 1: Team Members and their roles 20

Table 2: Negotiaiton Agenda. 21

 

Executive Summary

This negotiation plan for the ROSHN organization focuses on a contingency-based approach to procuring construction materials. It incorporates the Bailey et al. negotiation model alongside market analysis frameworks, such as Porter’s 5 Forces and PESTLED, to evaluate the market landscape and inform negotiation strategies. The negotiation approach chosen emphasizes a principled, collaborative model to establish sustainable, mutual value between ROSHN and its suppliers.

The negotiation strategy focuses on quality assurance, reliable delivery timelines, and risk-sharing, rather than prioritizing price alone. Preparation is a critical component of this plan, with initial steps involving a thorough review of internal information, risk assessment, and stakeholder engagement. This enables ROSHN to address both organizational needs and external market pressures effectively.

Key recommendations arising from this analysis include:

  • Conducting internal and external assessments to determine the optimal sourcing strategy for ROSHN’s needs and market position.
  • Developing a broad appraisal strategy to guide sourcing decisions and ensure alignment with corporate objectives.
  • Emphasizing the management of sourcing strategy within the organization’s policy framework to drive consistency and effectiveness.
  • Enhancing stakeholder involvement to bolster the negotiation process, allowing input from diverse perspectives within the organization.
  • Investing in capacity-building initiatives to deepen the organization’s understanding of procurement and supply management, ensuring informed decision-making.

By focusing on these recommendations, ROSHN aims to achieve improved procurement efficiency, generate value for money, and foster long-term, strategic partnerships with suppliers. This approach not only secures immediate material needs but also strengthens ROSHN’s market position by embedding sustainable sourcing practices into its procurement processes.

 

1.0 Introduction

1.1  ROSHN Organisation

 

In this assignment, the ROSHN organization has been chosen for analysis. As part of the Public Investment Fund (PIF), it is tasked with developing high-quality residential properties within Saudi Arabia’s (KSA) real estate market (ROSHN, 2024). Currently, ROSHN holds over 60% of the residential construction market in KSA, positioning itself as a leading player in the real estate sector. The government of KSA has implemented a policy aimed at achieving 70% home ownership nationwide. This initiative caters to the diverse housing needs of the population according to their budgetary constraints. It focuses on supporting various sectors and fostering partnerships to enhance job opportunities and drive economic growth. The vision and mission of ROSHN can be summarized as follows;

Figure 1:ROSHN Vision, Mission and Objectives

Source: Summarised from PIF (2024)

According to the summarized figure 1, ROSHN’s operational success is founded on its forward-looking vision, mission, and core objectives. To support this, the organization allocates a significant budget of SAR 200 million to its Procurement and Supply Management (PS&M) activities (PIF, 2024). This budget is utilized to manage relationships with various consultants, oversee contract management, and coordinate with manufacturing teams and PS&M stakeholders. In each identified spending area, ROSHN employs distinct sourcing strategies.

1.2 Procurement/ Commercial Function

 

ROSHN operates a fully independent PS&M department mandated with the responsibility of generating an approved supplier list framework agreement. The components of the agreement are as illustrated in the following;

Figure 2: Approval Supplier List Framework Agreements

Source: CIPS Module Notes

Additionally, the Procurement and Supply Management (PS&M) team is responsible for creating the Pre-Qualification Questionnaire (PQQ), which helps identify the most suitable suppliers for various contract implementations. This is achieved through the procurement supply cycle (CIPS, 2024), which includes several phases such as specifications, tendering, and ultimately asset management, relevant to all PS&M professionals. Based on the results, the commercial team is tasked with analyzing and detailing the costs associated with managing tendering and supplier relationships to ensure that vendors are operating within the system. These stages are illustrated as follows:

Figure 3: Procurement Cycle Diagram

Source: (CIPS, 2024)

1.3 Category of Spend

 

For this negotiation plan, the category of spend selected is construction materials. This category plays a pivotal role in ROSHN’s operations, as it directly impacts project timelines, operational costs, and overall project quality. The negotiation would initially revolve on quality delivery, timely delivery and flexibility as so as to accommodate large quantities for different projects.

2.0 Negotiation

 

Bargaining is the business of two or more individuals wanting to come to a mutual agreement on the various conditions of the contract. In procurement, negotiation is not just getting to a certain price but also determining who will be responsible for quality, when the products should be delivered, how risks will be managed and what services go with the products. To ROSHN, successful negotiation means effective outsourcing contracts that guarantee long term strategic alliances benefitting operational performance, cost savings and increased value (Bailey et al., 2022).

Negotiations in procurement are important especially for construction materials since procurement directly affects what will be delivered in the project.

2.1 Negotiation Model: Bailey et al.

 

Bailey et al.’s model of negotiation is relatively mechanised and encompasses preparatory, initial, exploratory, counteroffer, competitive and convergent phase. Although this is so, the model can be useful as a structure through which to structure procurement negotiations and also offers a structure that guides the negotiator on the best way to proceed in a particular negotiation. This model will be implemented on the construction materials of spend at ROSHN to guarantee that the team is informed and in a good position to negotiate effectively (Bailey et al., 2022).

  1. The factors involved in preparation phase includes internal and external data collection, market condition analysis and supplier’s price strategy and behaviour.
  2. Introduction is the first part of typical social construct in which preemptive mood-setting is established. During this phase, the formality of a working relationship is acknowledged and trust is introduced; the key aspects of the problem are presented.
  3. In the analysing phase probing questions are asked so as to know the extent of willingness of the supplier, the supplier’s worrying factors and the flexibility limits of the offers being made. It is also when their bottom line is pushed for by using probing questions for instance Probing questions being used to determine their bottom line.
  4. The next step in the process is offer and counteroffer. It focuses on negotiation where both parties try to find a solution that will be suitable to both of them.
  5. The next phase of the model is the phase of negotiation in which the core of the negotiation is represented – both parties shift in order to obtain a mutual end.
  6. Last of all, the decision making involves the definition or final terms which is generally succeeded by an official contract/ memorandum of understanding.

2.1.1 Preparation Stage

Step 1: Internal Data (Spend, Demand, Specification)

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