(Solution) 3CO04 Essentials of people practice Assessment ID / CIPD_3CO04_24_01

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Solution

Task one – Written Advice Questions

 

(AC1.1) Explain each stage of the employee life cycle and the role of the people professional in it.

If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section.

Word count: Approximately 300 words

Employee Lifecycle represent the entire stages employees move in their relationship with an employer (CIPD, 2023a). In Inter Luxe Hotel, Food and Beverage Assistants engagement with the organisation entail the cycle. Stages include;

Attraction– Potential recruits are attracted to the organisation depending on the brand (Amarakoon & Colley, 2023). in Inter Luxe Hotel case, people practice professionals function in attraction would be to generate a good corporate culture. By using Cultural Web Model (CIPD, 2024), Inter Luxe Hotel people practice professionals would establish an appropriate structure, system, rules to be followed, related stories and symbolisation.

Recruitment–  By capitalising on various available platforms, it is possible to advertise available job roles to attract multiple groups of employees. As a best practice, CIPD (2023) recommend using fewer platforms to recruit highly qualified professionals.

People practice professionals role is to ensure recruitment is done by use of quality and popular platforms to represent good advertisements.

Onboarding–  Through this strategy, the employees are offered with a chance to acclimatise in their organisation to understand how things are done. In Inter Luxe Hotel case example, customer service as a core principle of their operation forms part of onboarding understanding.

People practice professionals mandate is ensuring they align the individual employees goals with organisation objectives. In Inter Luxe Hotel, they can ensure onboarding introduce employees to issues of collaboration, corporate social and empathetic.

Retention– Employees need to have a feeling of staying for long with their employer. This is by having reduced intention of leaving soon (Amarakoon & Colley, 2023). People practice responsibility is to initiate total rewards system or strategic rewards for improving commitment of the employees in Inter Luxe Hotel.

Development–  With the changing business environment landscape, recommending continuous development of the employees is essential. People practice professionals role include pursuing learning needs analysis to identify skills mismatch and recommend best strategy for development (Amarakoon & Colley, 2023).

Separation- This is where the employees break ties with the organisation. People practice professionals role is to come up with exit interviews for understanding reasons and mitigating future exit.

 

 

(AC1.2) Explain different ways in which you can prepare information for specified roles.

If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section.

Word count: Approximately 200 words

Job Description

This is a tool which detail on roles, responsibilities and assigned duties for a specific position (CIPD, 2023a).

Key Information– It comprises heading of the job, need, duties allocated and relationship with organisation. In Inter Luxe Hotel, food and beverage assistants job description can detail on pay and requirements to fit the position.

Person Specification

This include the content of the best candidate to be recruited to take a specific job (CIPD, 2024a).

Key Information– Inter Luxe Hotel assistant role for example, skills and knowledge required (desired and essential) would be elucidated. This is with past experiences and career and education qualifications outlined.

Job Analysis

For developing content for job description and person specification, this is important (López-Cabarcos et al., 2022). It represent guidance for collecting information systematically on tasks, responsibilities, and organisation skills demand. This lead to elaborate appreciation of job function and needs.

In foods and beverages assistant in Inter Luxe Hotel, job analysis is essential in defining existing job titles clearly, functions for clearly and aligning all requirements (Oskooee & Wooton, 2020). To develop the person specification, job analysis offer information on expected quality, capacities and experiences. This is at the same time noting relevant criteria for the best candidates. Job analysis hence align employees expectations in pay and appreciation.

 

 

(AC1.3) Explain (two) different recruitment methods and when it is appropriate to use them.

If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section.

Word count: Approximately 250 words

Advertisements

This strategy is employed to used various platforms to post a job vacant (Muduli & Trivedi, 2020). For Inter Luxe Hotel Foods and Beverages Assistants role, advertisements could be posted by use of job boards, social media and public/print platforms.

The appropriateness of using this method is when employees to be recruited possess different qualifications and knowledge for suitability. In Inter Luxe Hotel position, custom-made adverts could be developed to attract candidates possessing same cultural orientation and values.

Job Fairs

This represent an introduced platform for engaging potential recruits with representatives from an organisation (Delecraz et al., 2022). In Inter Luxe Hotel, this can be arranged with multiple employees requested to attend. In the meeting, possessed skills, confidence and presentability would be assessed. The attendants would be actively involved, questions put forth and explanations of Inter Luxe Hotel customer services scope.

This method is appropriate when seeking high-level professional and qualified experts. The employer have their target most qualified and professional sales assistant. This is while saving time.

 

 

(AC1.4) Explain factors to consider when deciding on content of copy used in recruitment methods.

If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section.

Word count: Approximately 250 words

Corporate Image

This is portrayed image to people interested with an organisation (Hussain et al., 2024). In recruitment, the image has a direct influence on what their interests are and intent. In adverts development, Inter Luxe Hotel corporate image need to be concise presented by prioritising on followed values, cultural practices and held reputation.

Further, Inter Luxe Hotel corporate image represented in the advertisement ought to be a reflection of the opportunities for growth by their staff, offered benefits and position. This improve how they are consistent and attractive being an employer brand, appropriate reputation and presented opportunities for attracting best staff. Corporate image similarly demonstrate acclimatisation of employees to an entity by appreciating all expectations.

For negatives, failure in prioritising on corporate image lead to negative publicity impacting reputation.

Budget

A set of activities are involved in the job fairs such as preparations, setting the location and engagement of facilitators and indirect costs. Hence, budget need to be prioritised for the process success (Delecraz et al., 2022). Job fairs also contribute to necessity to pay for participating staff, benefits and recognition.

In Inter Luxe Hotel, job fairs would need to be evaluated in terms of their budget and value accrued. This is by contributing to saving costs to recruit highly qualified Assistants.

The budgetary allocation would need to be clearly communication to avoid instances of lack of transparency. The rewards would also be identified with incentives highlighted to avoid instances where candidates fail to have interests with job fairs results.

 

 

(AC2.1) Explain (two) different selection methods and when it is appropriate to use them.

If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section.

Word count: Approximately 250 words

Interviews

This entail fae-to-face or an online approach which is pursued for selecting employees to fill specific job functions. The determinants of their selection entail presentability, interpersonalised skills and engagement (Wolff & Burrows, 2021). In Foods and Beverages Assistants role in Inter Luxe Hotel, interviews would be critical to select qualified employees with best communication skills and relations.

This method is appropriate as it is guided by necessity to assess presentability of a person, customer-services delivery and teamwork. In Inter Luxe Hotel, the potential recruits would be questioned on their appreciation of responsibility and ability to manage handles when they arise as part of their practice. The level of being passionate by the employees with their functions and organisation success would also be elucidated.

Applicants Screening

In selecting Foods and Beverage Assistants in Inter Luxe Hotel, screening is important to select most qualified employees. In line with FraiJ and László ( 2021), the strategy lead to organisation being able to evaluate and filter successful employees from a large pool of applicants. For Inter Luxe Hotel, screening of all the employees would be anchored on industrial knowledge/awareness, ability to offer quality services and leveraging on competitive advantage.

The appropriateness of the method is to identify various applicants with assistants roles. This is while determining how they are committed to the organisation success. Further, (Wolff & Burrows, 2021), identify screening as leading to selection of most qualified employees with essential knowledge and expertise on executing functions. It is not costly and less time spent.

 

 

(AC2.4) Explain the selection records that need to be retained.

If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section.

Word count: Approximately 250  words

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