(Solution) CIPD Oakwood International 5CO02 Assessment ID / CIPD_5CO02_23_01

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Section One – Report Questions

Evaluate the concept of evidence-based practice including how it can be applied to decision-making in people practice. (AC 1.1)

Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 450 words

 

Evidence-based practice (EBP) involves collecting and analyzing data in order to use it for research to understand the nature of the relationship between organizational results and individual practices. This includes quality, productivity, customer satisfaction and high quality. The focus is on information procedures and decision-making in order to obtain required effects(CIPD, 2021).

 

Moreover, there are advantages of EBP that allow practitioners to make appropriate decisions at the right time. An example of this is the systematic search for evidence and therefore it is a guarantee for the provision of processes for the systematic examination of evidence through different sets of sources, including all research studies and guidance (Kubiak 2022) In addition, EBP offers the best method to realize the goals and ensure access to them while enhancing employee retention because there is clarity in the data provided and high credibility. Therefore, it is possible to use the evidence-based approach in order to provide a vision that helps and supports making the appropriate decisions.

 

In addition, there are disadvantages of EBP as it requires all practitioners to make critical evaluations of all the evidence obtained in order to be based upon when making that evaluation. Moreover, the evaluation is based on the quality which may be inaccurate because it is difficult to collect information and ensure its accuracy. And suitability of the evidence and the ability to apply with the opportunity of a resistance to change.

 

An example of organizational issues is productivity where reference is made to the extent of the work that the employees accomplished with the utmost success and based on the set schedule. The company may face productivity problems as the teams suffer from a lack of adequate staff, employees lose passion, less interest in work, which are not related to reality due to the presence of bad leadership which makes it more difficult. EBP can support to find the root of the issue and with the right evidence will help to provide action plan and solve the issue.

 

An example of people’s practice issue is selection and employment where it is possible to use the EBP approach to report on the development of criteria for the use of assessment and selection tools in order to identify the best qualified candidates for certain positions. For example, it is possible for a human resources specialist to use evidence in order to determine the most functionally effective methods in a particular way, such as conducting work sample tests and using interviews in an organized manner. The second example is Performance management as EBP approaches can be used to report on the implementation and design of systems that assess performance, including using some specific performance measures and feedback methods. For example, as it is possible for a human resource specialist to use effective methods and survey evidence in order to provide feedback and set goals, such as using a framework to set smart goals.

 

Evaluate a range of analysis tools (One) and methods (One)  including how they can be applied to diagnose organisational issues, challenges and opportunities. (AC 1.2)

Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 400 words

 

Porter Five Forces

The curriculum that is used for the purpose of analyzing organizations’ competitors contains Porter’s five forces system and is also used to understand the company’s position. This model also is a macro tool for teaching economics. This includes the strength of suppliers, competition and the extent of the buyer’s power with the threat of substitution (Pereira, 2020). Competitive examination is also carried out in order to clarify the strength and companies’ competitors for an industry in which there are competing dates. So, organizations need to have great marketing efforts and low prices in order to attract customers, as they are expected to go to competing companies if the current organization does not provide them with good deals. In addition, in the field of human resources, it is possible to point out the strength of competition between organizations in order to obtain skilled employees. On the other hand, the power of the supplier is evaluated from the side of the suppliers as the more power they have, the more it is possible for them to reduce the quality of the products and increase the prices. At the same time, it is possible for the organization to make a choice whenever the number of suppliers is large and it becomes easier to move between suppliers according to who offers the best deal (Pereira, 2020).

 

 

The second example of micro tool is interviews where it is possible to resort to these interviews as one of the methods of analysis. it directs issues, challenges, and opportunities by conducting interviews where it is possible for people professional to identify the problem, such as the existence of old legislation, since it has a major role in the continuation of the fulfilment of duties, and accordingly effective evaluation is very important by conducting interviews that can allow employees to shed light on a number of legislation that is applied in an effective manner. For example, the Law on Workers’ Rights, which was issued in 1996, is legislation that establishes guidelines that revolve around how to carry out multiple procedures and perform duties.  In that case, a feeling is generated among employees of unfairness and less satisfaction, as it is possible that these aspects will be communicated by conducting social interviews in a focused manner. Moreover, these interviews can be used to identify multiple opportunities that can enhance organizational development. Through interviews, employees make recommendations from their point of view of applications that can continuously enhance organizational development as people professionals evaluate those recommendations more effectively to identify the benefits.  

 

 

Evaluation of Tools

Accurate analytical tools and methodologies are crucial for survival in today’s volatile and uncertain business climate. The ability to adapt on a micro and global scale is crucial for a company’s success, according to Singh et al. (2022). Society, the economic system, and the government make up the microenvironment, while participants, consumers, and suppliers make up the microenvironment.

 

Macro Tool: SWOT
For comprehensive evaluations, the SWOT (Strengths, Weaknesses, Opportunities, and Threats) model is an excellent tool to employ. CIPD (2023) recommends conducting a SWOT analysis to assess the internal and external elements influencing a company. All of the organisation’s strengths, opportunities, dangers, and weaknesses are exposed. Businesses might benefit from using the SWOT analysis to help them define their strategic directions because it is both flexible and easy to implement. Companies would do well to use SWOT analysis to investigate these critical factors. It aids students in gaining valuable understanding of how to make the most of their advantages going forward. However, there are disadvantages. The results are only as insightful as the analysis conducted, and it does not produce clear priorities or strategies on its own.

 

Micro Tool: Observation

To gain a thorough understanding, micro-analysis techniques closely monitor an organisation’s daily operations and exchanges. While informal networks may not uncover covert issues, communication routines, or workflows, purposeful watching could bring them to light. Gupta (2011) contended that observations are essential for contextualizing numerical information and highlighting formative processes. These methods permit HR experts to tackle fundamental problems that reports or polls may overlook. However, observers can inadvertently affect what they see. But it also carries the risk of participants acting differently when aware of scrutiny, and observers bringing preconceived biases and filtering what is noticed.

 

Application of the tools to diagnosis of issues, challenges and opportunities.

According to Akman (2019), human resource professionals may benefit from performing a SWOT analysis to better comprehend external influences on their company. This allows tackling potential weaknesses, imminent threats, outer prospects, and opportunities. For example, HR strategies could center on cultivating the organisation’s assets like an exceptional team when those qualities are acknowledged.

 

Keeping tabs on processes and interactions through observation enables human resources to provide customized solutions to issues. It is important for the observer to document details regarding their emotional states and any unintentional biases in their perspectives. By watching employees in action, human resources can gain insight into team collaboration, interpersonal dynamics, and corporate culture.

 

 

 

Explain the principles of critical thinking including how you apply these to your own and others’ ideas. (AC 1.3)

Short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section. Word count: Approximately 450 words

 

One of the basic skills with regard to individuals’ practices is critical thinking which is defined as being based on analyzing facts, reasons, observations, and available evidence that helps in making judgments by applying fair, skeptical, and rational analyses. Doyle (2022) believes that critical thinking contains an analysis of all data in order to have a good understanding of any issue or problem in a comprehensive manner. This requires steps such as asking relevant questions, collecting data and analyzing all expected solutions. Critical thinking steps are also applied to self-direction, self-monitoring, discipline and self-correction. Critical thinking uses attributes personality and intellectual abilities and it searches for evidence used accurately to solve problems (Herrity, 2023). In addition, the main principles include critical thinking, which collects data, interprets it, analyzes it and makes informed decisions. The critic must carefully discover problems whether data or problems. The people involved in the analysis examine the data in an effective way in order to understand them and provide an explanation of the information about them. Interviewers, the analysis includes the consequences of this, and critical thinking requires good judgments, asking carefully considered questions, identifying trends and patterns used as well as questioning all evidence. It also contains flexibility, imagination, visualization, drawing connections, curiosity, expectation, inference, and synthesis.

 

Furthermore, there are a number of ways in which critical thinking can be applied within an organization. For example, because I specialize in human resources, I can collect and analyze all relevant data, as well as employee comments and use information that will help raise the efficiency of training programs in order to meet the employees’ specific needs (Doyle, 2022). I can also analyze all comments issued by customers in order to provide advice to employees regarding improving skills related to customer service. Also, I can collect information related to employee turnover by conducting exit interviews as well as using the information in order to present a rationally objective discussion regarding the reasons for employee turnover to senior management. It is also possible for the same information to be used in order to contribute in creating a balance between private life and work as well as developing motivation programs and increasing participation. This helps raise performance and improve job satisfaction as it is possible for a human resources specialist to help resolve disputes between employees by developing critical thinking in order to determine the course of work and understanding the nature of disputes in order to resolve conflicts (Doyle, 2022).

 

Critical Thinking

Critical thinking, which comprises logically analysing ideas to find faulty reasoning, can lead to reasonable conclusions (Haber, 2020). Thorough, independent research is necessary for making sound decisions and conquering difficult challenges. Human resource professionals need excellent critical thinking skills to fully grasp complicated situations and offer evidence-based solutions. This is in line with the CIPD Profession Map, which stresses the significance of evidence-based practice (EBP) and analytical abilities.

Principles of Critical Thinking

Being concise yet straightforward is crucial for critical thinking, ensuring ideas are clearly defined and easily understood. This fosters clarity and lack of ambiguity.

A core component of critical thinking involves logical reasoning, where we assess the soundness of conclusions and deductions as well as arguments’ coherence and consistency.

Critical thinkers employ healthy skepticism by questioning implicit biases and fallacious reasoning underlying assumptions. Rigorous theoretical examination encourages comprehensive exploration of concepts.

Effective problem-solving is one primary function, including breaking down complex issues into parts, tracing origins, and developing practical solutions.

Critical thinking foundations are built on fact-based reasoning. To validate arguments, these reasoning types firmly establish and skillfully separate subjective views from objective truths.

To think critically requires an open and attentive mindset open to different perspectives while avoiding prejudice interference with decision making.

This role is ideal for cultivating imagination, critical thinking abilities, and quick decision making. Overall, articulating ideas succinctly and directly while maintaining logical consistency is important for critical analysis.

 

Application to Individual Ideas

One of my initial tasks in my new job was developing an employee engagement training program. Using critical thinking tools, I assessed the facts, defined the goals, and explored other perspectives on involvement. Thanks to the method’s ability to adapt a thorough training program to each company’s unique needs, both output and morale increased. This experience taught me the value of applying a critical lens to solve workplace challenges.

 

Application to Other People’s Ideas

A coworker proposed an excellent idea during a group initiative that could streamline and simplify the recruiting process. As I continued investigating, I looked for examples of both the positive and negative aspects of critical thinking. A longer discussion ensued directly from this, resulting in a more reasonable and effective suggestion. Taking a balanced approach to evaluating new ideas ensured we strengthened the original proposal.

 

Assisting Rational and Objective Debate

Analysis and reasoning in critical thinking are central to rational and objective discourse. To avoid bias coloring judgment, people should stand firm in evidence-backed convictions. Insightful debates yielding practical recommendations stem from discussions where critical thinking is applied. Thorough fact-checking and intelligent debate lead to better decision-making. By questioning assumptions and viewpoints with logic and facts, understanding and solutions are more likely to emerge. Overall, taking a critical approach encourages more productive dialogue centered on solving problems objectively.

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