(Solution) Oakwood Assessment ID / CIPD_3CO04_24_01 3CO04 Essentials of people practice

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Description

Solution

Task one – Written Advice Questions

 

(AC1.1) Explain each stage of the employee life cycle and the role of the people professional in it.

If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section.

Word count: Approximately 300 words

Employee Lifecycle represent the entire stages employees move in their relationship with an employer (CIPD, 2023a). In Inter Luxe Hotel, Food and Beverage Assistants engagement with the organisation entail the cycle. Stages include;

Attraction– Potential recruits are attracted to the organisation depending on the brand (Amarakoon & Colley, 2023). in Inter Luxe Hotel case, people practice professionals function in attraction would be to generate a good corporate culture. By using Cultural Web Model (CIPD, 2024), Inter Luxe Hotel people practice professionals would establish an appropriate structure, system, rules to be followed, related stories and symbolisation.

Recruitment–  By capitalising on various available platforms, it is possible to advertise available job roles to attract multiple groups of employees. As a best practice, CIPD (2023) recommend using fewer platforms to recruit highly qualified professionals.

People practice professionals role is to ensure recruitment is done by use of quality and popular platforms to represent good advertisements.

Onboarding–  Through this strategy, the employees are offered with a chance to acclimatise in their organisation to understand how things are done. In Inter Luxe Hotel case example, customer service as a core principle of their operation forms part of onboarding understanding.

People practice professionals mandate is ensuring they align the individual employees goals with organisation objectives. In Inter Luxe Hotel, they can ensure onboarding introduce employees to issues of collaboration, corporate social and empathetic.

Retention– Employees need to have a feeling of staying for long with their employer. This is by having reduced intention of leaving soon (Amarakoon & Colley, 2023). People practice responsibility is to initiate total rewards system or strategic rewards for improving commitment of the employees in Inter Luxe Hotel.

Development–  With the changing business environment landscape, recommending continuous development of the employees is essential. People practice professionals role include pursuing learning needs analysis to identify skills mismatch and recommend best strategy for development (Amarakoon & Colley, 2023).

Separation- This is where the employees break ties with the organisation. People practice professionals role is to come up with exit interviews for understanding reasons and mitigating future exit.

 

 

(AC1.2) Explain different ways in which you can prepare information for specified roles.

If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section.

Word count: Approximately 200 words

Job Description

This is a tool which detail on roles, responsibilities and assigned duties for a specific position (CIPD, 2023a).

Key Information– It comprises heading of the job, need, duties allocated and relationship with organisation. In Inter Luxe Hotel, food and beverage assistants job description can detail on pay and requirements to fit the position.

Person Specification

This include the content of the best candidate to be recruited to take a specific job (CIPD, 2024a).

Key Information– Inter Luxe Hotel assistant role for example, skills and knowledge required (desired and essential) would be elucidated. This is with past experiences and career and education qualifications outlined.

Job Analysis

For developing content for job description and person specification, this is important (López-Cabarcos et al., 2022). It represent guidance for collecting information systematically on tasks, responsibilities, and organisation skills demand. This lead to elaborate appreciation of job function and needs.

In foods and beverages assistant in Inter Luxe Hotel, job analysis is essential in defining existing job titles clearly, functions for clearly and aligning all requirements (Oskooee & Wooton, 2020). To develop the person specification, job analysis offer information on expected quality, capacities and experiences. This is at the same time noting relevant criteria for the best candidates. Job analysis hence align employees expectations in pay and appreciation.

 

 

(AC1.3) Explain (two) different recruitment methods and when it is appropriate to use them.

If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section.

Word count: Approximately 250 words

Advertisements

This strategy is employed to used various platforms to post a job vacant (Muduli & Trivedi, 2020). For Inter Luxe Hotel Foods and Beverages Assistants role, advertisements could be posted by use of job boards, social media and public/print platforms.

The appropriateness of using this method is when employees to be recruited possess different qualifications and knowledge for suitability. In Inter Luxe Hotel position, custom-made adverts could be developed to attract candidates possessing same cultural orientation and values.

To get the right candidates for Food and Beverage Assistants at Inter Luxe Hotel, one of the best ways is through advertising for job positions on various online job boards. This approach entails developing attractive job descriptions that detail the required skills, tasks, and organisational culture (Keppeler & Papenfuß, 2021). This can be done easily through websites like Indeed or LinkedIn, and the hotel does not have to spend much money in the process.

For Inter Luxe, this approach is appropriate since the Food and Beverage assistants often have diverse educational and career background. The advertisement therefore helps the hotel to attract specific candidates who align with its high service standards and values by specifying the right skills and experience required for the candidate.

Job Fairs

This represent an introduced platform for engaging potential recruits with representatives from an organisation (Delecraz et al., 2022). In Inter Luxe Hotel, this can be arranged with multiple employees requested to attend. In the meeting, possessed skills, confidence and presentability would be assessed. The attendants would be actively involved, questions put forth and explanations of Inter Luxe Hotel customer services scope.

This method is appropriate when seeking high-level professional and qualified experts. The employer have their target most qualified and professional sales assistant. This is while saving time.

Through job fairs, Inter Luxe Hotel is able to personally interact with prospective candidates for Food and Beverage assistant positions. During such events, the hotel representatives can provide the information about the organisation, its goals and objectives and the job vacancies. This method enables the recruiters to gauge the interpersonal skills, confidence, and enthusiasm of the candidates (Ajayi & Udeh, 2024).

Job fairs are most ideal for hiring entry level or positions in the hospitality industry because the people who attend these events are those who are in immediate need of work and are willing to prove themselves on the spot. This approach is time-saving since the individuals who exhibit the ability to perform tasks are easily identified during the event.

 

(AC1.4) Explain factors to consider when deciding on content of copy used in recruitment methods.

If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section.

Word count: Approximately 250 words

Corporate Image

This is portrayed image to people interested with an organisation (Hussain et al., 2024). In recruitment, the image has a direct influence on what their interests are and intent. In adverts development, Inter Luxe Hotel corporate image need to be concise presented by prioritising on followed values, cultural practices and held reputation.

Further, Inter Luxe Hotel corporate image represented in the advertisement ought to be a reflection of the opportunities for growth by their staff, offered benefits and position. This improve how they are consistent and attractive being an employer brand, appropriate reputation and presented opportunities for attracting best staff. Corporate image similarly demonstrate acclimatisation of employees to an entity by appreciating all expectations.

For negatives, failure in prioritising on corporate image lead to negative publicity impacting reputation.

To promote Inter Luxe Hotel’s corporate image in advertisements, the content should capture the organisation’s culture, values, and reputation as an employer of choice. The adverts could feature well designed logos, high quality images of the hotel, its surroundings and even the testimonials from the employees which would highlight the good working conditions in the hotel. Mentioning benefits like career advancement, training, and compensation can also add to the enhancement of the appeal (Younis & Hammad, 2020).

Furthermore, having a brief statement on the excellence and customer satisfaction commitment is helpful in enhancing the hotel branding. This content helps to establish the connection with the target audience, especially job seekers, which makes the organisation look more professional and inviting to the like-minded individuals.

Budget

A set of activities are involved in the job fairs such as preparations, setting the location and engagement of facilitators and indirect costs. Hence, budget need to be prioritised for the process success (Delecraz et al., 2022). Job fairs also contribute to necessity to pay for participating staff, benefits and recognition.

In Inter Luxe Hotel, job fairs would need to be evaluated in terms of their budget and value accrued. This is by contributing to saving costs to recruit highly qualified Assistants.

The budgetary allocation would need to be clearly communication to avoid instances of lack of transparency. The rewards would also be identified with incentives highlighted to avoid instances where candidates fail to have interests with job fairs results.

Written Materials

At a job fair, Inter Luxe Hotel should have detailed written materials like brochures, job descriptions, and company profiles in order to attract potential employees. These should provide information on the expectations, major duties, and career advancement within the Food and Beverage assistant positions. Branded banners, slides with employee testimonials, and other aspects of the hotel can contribute to the engagement process.

This information is important because it gives candidates the skills to make right choices when choosing to work for the hotel while also increasing the credibility of the hotel (Hentschel et al., 2020). A well-prepared copy demonstrates Inter Luxe’s commitment to quality and may help in the recruitment of motivated candidates for the position of Food and Beverage assistants.

 

 

(AC2.1) Explain (two) different selection methods and when it is appropriate to use them.

If you use a source then short references should be added into your narrative below. Please remember to only list your long references in the reference box provided at the end of this section.

Word count: Approximately 250 words

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